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Payment Conditions

1. Scope

This page describes the payment conditions applicable in the online shop You No. 1 (hereinafter referred to as the “Shop”), operated on the basis of WooCommerce. These Payment Conditions supplement the Terms and Conditions and apply to all orders placed in the Shop — both for digital and physical products.

2. Available Payment Methods

The payment methods currently available are displayed during the checkout process. The Shop may, in particular, offer the following payment options:

  • payment via PayPal,
  • other payment methods available in the checkout (depending on the buyer’s country and the configuration of the payment service provider).

The Shop is not responsible for temporary limitations in the availability of specific payment methods resulting from the operation of external payment service providers.

3. Currency, Prices and Settlement

  1. All prices in the Shop are displayed in the currency shown on the product page and in the shopping cart (standard currency: EUR).
  2. The total amount shown in the cart and checkout represents the final payable amount for the respective transaction (including any discounts or promotional codes).
  3. For physical products, additional shipping costs may apply. Where applicable, such costs are displayed transparently before the order is placed.

4. Payment Processing and Order Status

  1. After placing an order, the buyer is redirected to the payment process in accordance with the selected payment method.
  2. An order is considered accepted for processing once the payment has been successfully confirmed or in accordance with the rules of the selected payment method (e.g. “pending”).
  3. If the payment is unsuccessful or not completed, the order may remain in the status “pending/unpaid” and will not be processed until the payment has been successfully completed.

5. Digital Products: Access After Payment

  1. Digital products (e.g. e-books, audiobooks) are made available after successful payment confirmation and/or completion of the order.
  2. Download links are sent by e-mail and may also be available in the customer account (if a customer account has been created).
  3. A download limit may apply to digital products. The applicable limit is indicated on the product page and/or in the order confirmation.

6. Invoice

  1. The Shop may offer the option to receive an invoice — depending on the configuration of the checkout process (e.g. selection of the “Invoice requested” option).
  2. If the buyer selects the invoice option, complete and accurate invoicing details must be provided (private individual or company, address, e-mail address; in the case of companies, an EU VAT ID number if applicable).
  3. The invoice is provided in electronic form (PDF). The invoice link may be sent by e-mail or made available in the order details.

7. Refunds and Complaints

7.1. A refund is possible exclusively in the following cases:

  • in the event of a technical error that prevents access to the purchased digital products or their proper use,
  • in justified cases where, despite successful payment, the product or service could not be used as described in the Shop.

7.2. The refund will be made using the same payment method that was used for the original purchase, within up to 14 business days after the request has been positively reviewed.

7.3. Requests for refunds or complaints must be submitted exclusively via the contact form:
https://younr1.com/contact

8. Transaction Security

8.1. The Shop uses current security standards and encryption technologies (in particular SSL) to protect users’ personal and financial data.

8.2. In the event of justified suspicion of misuse, violations of the Terms and Conditions, or unauthorized access attempts, the Shop reserves the right to temporarily suspend the processing of orders or user accounts until the matter has been clarified.

9. Contact Regarding Payments

If you have any questions regarding payments, problems with payment processing, or missing access to digital content after successful payment, please contact us via the contact form:
https://younr1.com/contact